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Safeguarding Helpline Specialist

ThirtyOne:Eight are looking to emply a Part Time Safeguarding Helpline Specialist working 18-21 hours on a Wednesday-Friday. 

This role will involve providing a professional, courteous and timely helpline service. This will include:

  • Safeguarding Support: Provide sensitive, expert safeguarding advice to helpline callers, including handling complex cases, assessing risk, and ensuring compliance with legal and best practice frameworks across the UK.
  • Faith-Based Engagement: Offer compassionate, culturally aware support tailored to faith-based communities, building trust and understanding around Christian beliefs and practices.
  • Service Development & Collaboration: Contribute to continuous service improvement through data analysis, quality assurance, interdepartmental collaboration, volunteer training, and feedback integration.

This position is deemed to meet eligibility for a basic level DBS/AccessNI/Disclosure Scotland check. The post-holder will be expected to supply a self-declaration and Enhanced Criminal Records Disclosure Certificate prior to commencement of employment as part of our Safer Recruitment Policy and Procedure.

Closing date: 12th May, with interviews on the 21st May

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